• How do I get international roaming services added to my account?

  Contact a sales representative or call Customer Care at 866.MOBILITY. To add online, go to att.com/myatt, log in, and follow the steps to view international options. Certain eligibility rules and restrictions apply.

• What do I do upon arrival abroad to make or receive calls?

  If you have purchased an international roaming package or otherwise added international roaming service and turned on your wireless phone abroad, it will automatically search for a wireless network. When the name or network number of the local operator is displayed, your phone should be ready to use.

  • To call or send a message back to the U.S., simply dial +, followed by 1, then the area code and number.
  •  To call or send a text to another country, dial +, followed by the country code and local number.

  With most devices, the + sign will appear if you press and hold the 0 key.

• Can I use my wireless phone while on a cruise?

  Yes. AT&T offers talk, text, and data service on more than 250 major cruise ships. Pay-per-use rates apply for usage while on board the ship. Discount packages are available for customers taking cruises on select ships. For a complete list of cruise ships and details, go to att.com/cruiseships.

• How do I place a call or send a text, picture, or video message back to the U.S. (or to someone with a U.S. number who is traveling with me)?

  Enter + then 1, followed by the area code and the number you are contacting. With most devices, the + sign will appear if you press and hold the 0 key. For calls or messages to another country, dial +, followed by the country code and local number.

• Can I use Wi-Fi Calling when I travel internationally?

  Yes, as long as you have enabled a Wi-Fi Calling-compatible smartphone and are connected to a Wi-Fi hotspot. Wi-Fi Calling is not allowed in all countries. Go to att.com/wificalling for more information.

• How am I charged for talk, text, and data while traveling abroad?

  You are charged based on the international roaming package or feature on your account, or, if you have not purchased or otherwise added a feature, pay-per-use rates will apply. To browse features and rates, go to att.com/travel. International roaming rates apply for calls made and received. International roaming rates apply for messages sent, but your domestic messaging rate applies to messages received while outside the U.S.

• How am I charged for receiving voicemail messages while roaming internationally?

  When receiving standard voicemail messages:
  Standard voicemail messages received when roaming outside of the U.S. are charged at international roaming calling rates, based on the international roaming feature on your account, or if you have not selected a feature, pay-per-use rates will apply.

  When receiving Visual Voicemail messages:
  Visual Voicemail messages received when roaming outside of the U.S. are charged at international roaming data rates, based on the international roaming feature on your account, or, if you have not selected a feature, pay-per-use rates will apply.

• Can I send text messages and access data services while traveling abroad?

  Text messaging is typically available in all countries in which AT&T has international voice roaming service—more than 225 countries. Data services are available in over 200 countries.

• How can I manage my data charges when I use my device outside the U.S.?

  Go to att.com/travel to browse data package and feature options for your trip, or go to att.com/myatt and log in to get personalized recommendations. If you prefer not to use data, go to Settings on your device and turn off Cellular Data Roaming. For tips on using data abroad, go to att.com/wirelesstraveltips.

With International Day Pass, you can use your Mobile Share or an AT&T Unlimited plan while traveling abroad in more than 100 countries for a low daily fee. Instead of being charged per minute, message, or MB, you'll be charged $10/day per device, only for each 24-hour period you use your device in any of the 100+ countries where International Day Pass is available. You'll get unlimited talk within and between International Day Pass countries and back to the U.S., unlimited text, and use of the data plan that you use at home. Since charges won't be incurred until you use your phone abroad, you should add International Day Pass to each device prior to traveling abroad.

• What countries can I call with International Day Pass while traveling abroad?

  What countries can I call with International Day Pass while traveling abroad?If you're in an International Day Pass country, you can call within or between International Day Pass countries and call back to the U.S. for no additional charge. Calls to countries not included in International Day Pass will incur International Long Distance charges. Per-minute pay-per-use rates will apply, unless an International Long Distance package is added to the line placing the call. Go to att.com/worldconnect to review rates and options.

• Which countries are included in International Day Pass?

  International Day Pass is available in more than 100 countries in Europe, Asia, Central and South America, and the Caribbean. Go to att.com/globalcountries to review the complete list of included countries.

• When am I charged for International Day Pass?

  When you land in a country included in International Day Pass and turn on your device, you'll be sent a text message reminding you how International Day Pass works. You are charged the $10 daily fee and your 24-hour access to International Day Pass begins the first time you make or receive a phone call, send a text or use data. You won't be charged another daily fee until that 24-hour period ends and you trigger a new 24-hour access period by using your device in an included country.

• How will I be charged if I travel to multiple countries included in International Day Pass?

  You will only be charged one daily fee per 24-hour period for International Day Pass, even if you travel to multiple included countries.

• What countries can I call with International Day Pass while traveling abroad?

  If you're in an International Day Pass country, you can call within or between International Day Pass countries and call back to the U.S. for no additional charge. Calls to countries not included in International Day Pass will incur International Long Distance charges. Per-minute pay-per-use rates will apply, unless an International Long Distance package is added to the line placing the call. Go to att.com/worldconnect to review rates and options.

• When traveling in International Day Pass countries, should I turn Wi-Fi Calling off in my device settings?

  You should consider turning off Wi-Fi Calling when traveling in International Day Pass countries due to how long distance calling charges are applied. Once a $10 daily fee is triggered, International Day Pass provides unlimited calling back to the U.S. and within and between International Day Pass countries at no additional charge as well as unlimited texting to the world. With Wi-Fi Calling, there’s no additional charge for your calls back to the U.S., but calls to all other countries will be billed based on your domestic calling plan or international long distance package, if applicable. For additional information on Wi-Fi Calling, go to att.com/wificalling.

• Once I've triggered a daily fee charge, what do I need to do if I don't want to be charged another daily fee during my trip?

  If you don't want to be charged another daily fee, stop using your device before your 24-hour International Day Pass expires. We recommend that you turn off Cellular Data Roaming in your device Settings or place your device in Airplane Mode to prevent it from accidentally triggering a daily fee.

• Do I have to opt-in daily to use International Day Pass once I add it to my device?

  No. You'll start a 24-hour session only if you use the cellular network by making or receiving a phone call, sending a text or using data. If you stop using your device before your 24-hour session ends, you won't be charged again. If you continue to use your device, you'll be charged another daily fee for another 24-hour session.

• How will I be charged if I travel to a country that's not included in International Day Pass?

  If you have International Day Pass, but go to a country that isn't included, pay-per-use rates will apply, unless an International travel package available for that country, such as AT&T Passport, is added to that device. Go to att.com/globalcountries to review products available by country.

• How will I be charged if I add both International Day Pass and AT&T Passport to my device?

  You'll be charged $10/day when you use your phone in a country included in International Day Pass. Passport rates and allowances will only apply in Passport countries that are not included in International Day Pass. Go to att.com/globalcountries to review products available by country.

• Do I need to remove International Day Pass when I return home to the U.S.?

  No, you don't need to remove International Day Pass when you return to the U.S. International Day Pass only charges a daily fee when you use your device in an included country. And when you travel abroad in the future, International Day Pass is already on your device so you're all set for your next international trip.

• How do I remove International Day Pass if I don't want to use it for future trips?

  If you don't want to use International Day Pass for future trips abroad, go to att.com/myatt and remove the feature or call 1.314.925.6925 to remove it. Once removed, pay-per-use rates will apply, unless another International travel option is added to that device. Go to att.com/travel to review pay-per-use rates and products available by country.

• How do I contact AT&T International Customer Care while traveling abroad?

  For questions while roaming outside the U.S., contact AT&T by calling +1.314.925.6925, a free call from your AT&T wireless phone, 24 hours a day, 7 days a week.